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	<title>R/KYV User</title>
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	<link>http://rkyvuser.com</link>
	<description>The R/KYV destination</description>
	<pubDate>Mon, 06 Sep 2010 15:18:24 +0000</pubDate>
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		<title>Mobile Phone recording</title>
		<link>http://rkyvuser.com/?p=87</link>
		<comments>http://rkyvuser.com/?p=87#comments</comments>
		<pubDate>Mon, 06 Sep 2010 15:17:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[New Releases]]></category>

		<category><![CDATA[mobile]]></category>

		<category><![CDATA[mobile recording]]></category>

		<category><![CDATA[recording]]></category>

		<guid isPermaLink="false">http://rkyvuser.com/?p=87</guid>
		<description><![CDATA[With the likely adoption by the FSA of mandatory mobile phone recording starting this year, it pays to be prepared.  We have developed an easy-to-use mobile recording platform designed to work with almost any mobile phone.  It is simple, and requires no software to be loaded onto the phone itself.
It interfaces with our JumpTo compliance [...]]]></description>
			<content:encoded><![CDATA[<p>With the likely adoption by the FSA of mandatory mobile phone recording starting this year, it pays to be prepared.  We have developed an easy-to-use mobile recording platform designed to work with almost any mobile phone.  It is simple, and requires no software to be loaded onto the phone itself.</p>
<p>It interfaces with our Jump<em>To</em> compliance product, so you can quickly add real-time analysis of phone conversations, to reduce risk and enhance your compliance capability.</p>
<p>Contact <a href="mailto:general@chaseits.co.uk">general@chaseits.co.uk</a> for more details, or visit <a title="JumpTo" href="http://j.ump.to" target="_blank">http://j.ump.to</a> to see more about the compliance solution.</p>
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			<wfw:commentRss>http://rkyvuser.com/?feed=rss2&amp;p=87</wfw:commentRss>
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		<title>We&#8217;ve merged!</title>
		<link>http://rkyvuser.com/?p=85</link>
		<comments>http://rkyvuser.com/?p=85#comments</comments>
		<pubDate>Wed, 24 Feb 2010 22:13:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://rkyvuser.com/?p=85</guid>
		<description><![CDATA[We have now merged with R/KYV reseller Chase ITS.  We&#8217;re all very excited about the new products and services we can offer R/KYV users.  More details soon&#8230;


]]></description>
			<content:encoded><![CDATA[<p>We have now merged with R/KYV reseller Chase ITS.  We&#8217;re all very excited about the new products and services we can offer R/KYV users.  More details soon&#8230;</p>
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		<title>Swirly Tags</title>
		<link>http://rkyvuser.com/?p=83</link>
		<comments>http://rkyvuser.com/?p=83#comments</comments>
		<pubDate>Tue, 08 Sep 2009 11:24:02 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<category><![CDATA[tags]]></category>

		<guid isPermaLink="false">http://rkyvuser.com/?p=83</guid>
		<description><![CDATA[If you look at the bottom right-hand corner of the screen, you will see a Flash movie that contains tags that have been automatically generated from the content on this page.  You will find one on every page of the blog.
Click on a tag, and you will see a number of areas related to the [...]]]></description>
			<content:encoded><![CDATA[<p>If you look at the bottom right-hand corner of the screen, you will see a Flash movie that contains tags that have been automatically generated from the content on this page.  You will find one on every page of the blog.</p>
<p>Click on a tag, and you will see a number of areas related to the tag you have clicked on.  You can keep on following these on (which can be quite fun), or instead use the search buttons at the bottom, to search this site, Google, Wikipedia or Amazon.</p>
<p>This is a generic implementation of our tagging engine, which can be configured for specific applications.</p>
<p>Look out for tags in brackets - this is the first implementation of our &#8220;Theme&#8221; engine, where we assess the underlying theme behind a document.</p>
]]></content:encoded>
			<wfw:commentRss>http://rkyvuser.com/?feed=rss2&amp;p=83</wfw:commentRss>
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		<title>And we&#8217;re back&#8230;</title>
		<link>http://rkyvuser.com/?p=81</link>
		<comments>http://rkyvuser.com/?p=81#comments</comments>
		<pubDate>Tue, 08 Sep 2009 10:35:18 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Articles]]></category>

		<category><![CDATA[Misc]]></category>

		<category><![CDATA[API]]></category>

		<guid isPermaLink="false">http://rkyvuser.com/?p=81</guid>
		<description><![CDATA[August is always a slow time, especially it seems in the software industry!
However, we&#8217;re (almost) all back and firing on all cylinders.
Over the course of the next couple of months we will start to roll out some new products that have been inspired by our discussions with customers.  For the most part, users love R/KYV, [...]]]></description>
			<content:encoded><![CDATA[<p>August is always a slow time, especially it seems in the software industry!</p>
<p>However, we&#8217;re (almost) all back and firing on all cylinders.</p>
<p>Over the course of the next couple of months we will start to roll out some new products that have been inspired by our discussions with customers.  For the most part, users love R/KYV, but are frustrated by niggles, sometimes in workflow, sometimes integration related, or sometimes support related.  Those installations I have spoken to that have R/KYV running well wouldn&#8217;t swap it for anything, and the others are doing their best.</p>
<p>In all cases, though, there are some key features that users feel have been left out, or negelected.  Fortunately, the R/KYV API lets independent companies like us produce high quality tools to address these areas.  If you have any suggestions, please e-mail us at suggestions (at) docusite.co.uk</p>
]]></content:encoded>
			<wfw:commentRss>http://rkyvuser.com/?feed=rss2&amp;p=81</wfw:commentRss>
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		<item>
		<title>Save on Software Maintenance!</title>
		<link>http://rkyvuser.com/?p=64</link>
		<comments>http://rkyvuser.com/?p=64#comments</comments>
		<pubDate>Thu, 03 Sep 2009 13:27:36 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[News]]></category>

		<category><![CDATA[Money saving]]></category>

		<category><![CDATA[software maintenance]]></category>

		<guid isPermaLink="false">http://rkyvuser.com/?p=64</guid>
		<description><![CDATA[We&#8217;re launching a new service to Local Authorities to help them reduce annual software maintenance charges. Quite often, these are pre-budgeted and paid as they come in, and there isn&#8217;t the time to query them.
We are offering to analyse all software maintenance contracts for free, and where necessary analyse actual software use, and to negotiate [...]]]></description>
			<content:encoded><![CDATA[<p>We&#8217;re launching a new service to Local Authorities to help them reduce annual software maintenance charges. Quite often, these are pre-budgeted and paid as they come in, and there isn&#8217;t the time to query them.</p>
<p>We are offering to analyse all software maintenance contracts for free, and where necessary analyse actual software use, and to negotiate with suppliers for a reduction in future charges. If we agree a reduction, you pay us a percentage of the saving.</p>
<p>On our staff we have a lawyer, software professionals and a business analyst, all of whom have extensive industry experience.</p>
<p>If we can&#8217;t save you money, you don&#8217;t pay a penny, so we bear the risk. Hopefully it doesn&#8217;t sound too good to be true. In the current climate, everyone is being told to make savings, but the effort involved interferes with the day-to-day running of the department. Our job is to bridge that gap.</p>
<p>Contact nigel@docusite.co.uk for information</p>
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			<wfw:commentRss>http://rkyvuser.com/?feed=rss2&amp;p=64</wfw:commentRss>
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		<item>
		<title>HealthCheck Security Special</title>
		<link>http://rkyvuser.com/?p=62</link>
		<comments>http://rkyvuser.com/?p=62#comments</comments>
		<pubDate>Thu, 30 Jul 2009 09:18:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Misc]]></category>

		<category><![CDATA[News]]></category>

		<category><![CDATA[Health Check]]></category>

		<category><![CDATA[Security]]></category>

		<guid isPermaLink="false">http://rkyvuser.com/?p=62</guid>
		<description><![CDATA[Just for August, we&#8217;re offering the HealthCheck Security Special. We will perform a full HealthCheck for you. If you have not got the security flaw we have recently highlighted (and it hasn&#8217;t been recently fixed by Open Text!) we will perform the HealthCheck half price. Otherwise, we&#8217;ll fix the issue for free while we are [...]]]></description>
			<content:encoded><![CDATA[<p>Just for August, we&#8217;re offering the HealthCheck Security Special. We will perform a full HealthCheck for you. If you have not got the security flaw we have recently highlighted (and it hasn&#8217;t been recently fixed by Open Text!) we will perform the HealthCheck half price. Otherwise, we&#8217;ll fix the issue for free while we are on-site</p>
]]></content:encoded>
			<wfw:commentRss>http://rkyvuser.com/?feed=rss2&amp;p=62</wfw:commentRss>
		</item>
		<item>
		<title>That cake in full</title>
		<link>http://rkyvuser.com/?p=57</link>
		<comments>http://rkyvuser.com/?p=57#comments</comments>
		<pubDate>Mon, 20 Jul 2009 09:43:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Misc]]></category>

		<category><![CDATA[cake]]></category>

		<guid isPermaLink="false">http://rkyvuser.com/?p=57</guid>
		<description><![CDATA[You may have heard about a mysterious cake that&#8217;s being sent to R/KYV customers at the moment. Here&#8217;s a picture of it:
 
 
 
 
 
 
 
 
 
 
 
 
If you are feeling left out, and would like us to send you one, just e-mail cake@docusite.co.uk
]]></description>
			<content:encoded><![CDATA[<p>You may have heard about a mysterious cake that&#8217;s being sent to R/KYV customers at the moment. Here&#8217;s a picture of it:</p>
<div id="attachment_58" class="wp-caption alignleft" style="width: 410px"><img class="size-full wp-image-58" title="small_cake" src="http://rkyvuser.com/wp-content/uploads/small_cake.jpg" alt="Little R/KYV cake" width="400" height="390" /><p class="wp-caption-text">Little R/KYV cake</p></div>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p>If you are feeling left out, and would like us to send you one, just e-mail <a href="mailto:cake@docusite.co.uk">cake@docusite.co.uk</a></p>
]]></content:encoded>
			<wfw:commentRss>http://rkyvuser.com/?feed=rss2&amp;p=57</wfw:commentRss>
		</item>
		<item>
		<title>Just how secure is your installation?</title>
		<link>http://rkyvuser.com/?p=53</link>
		<comments>http://rkyvuser.com/?p=53#comments</comments>
		<pubDate>Mon, 20 Jul 2009 08:46:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[News]]></category>

		<category><![CDATA[gagging]]></category>

		<category><![CDATA[security flaw]]></category>

		<guid isPermaLink="false">http://rkyvuser.com/?p=53</guid>
		<description><![CDATA[If you have had a HealthCheck, we will have advised you on a major potential security flaw, and fixed it. We really don&#8217;t want to post it online, but it seems Open Text is trying to gag us using some rather sneaky tactics. Get in touch with us, and we&#8217;ll give you an overview of [...]]]></description>
			<content:encoded><![CDATA[<p>If you have had a HealthCheck, we will have advised you on a major potential security flaw, and fixed it. We really don&#8217;t want to post it online, but it seems Open Text is trying to gag us using some rather sneaky tactics. Get in touch with us, and we&#8217;ll give you an overview of what is going on, and what you can do to secure your installation.</p>
]]></content:encoded>
			<wfw:commentRss>http://rkyvuser.com/?feed=rss2&amp;p=53</wfw:commentRss>
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		<item>
		<title>PDF&#8217;s when you need them&#8230;</title>
		<link>http://rkyvuser.com/?p=50</link>
		<comments>http://rkyvuser.com/?p=50#comments</comments>
		<pubDate>Fri, 26 Jun 2009 15:49:38 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[New Releases]]></category>

		<category><![CDATA[AdLib]]></category>

		<guid isPermaLink="false">http://rkyvuser.com/?p=50</guid>
		<description><![CDATA[It&#8217;s reasonably well known that R/KYV has a &#8220;view as PDF&#8221; feature, enabling most documents to be viewed as a pdf file.
To achieve this, you need an external product, AdLib, that interfaces with R/KYV, takes the documents, and returns them as a pdf file to R/KYV.  All great in theory.  In practice, however, [...]]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s reasonably well known that R/KYV has a &#8220;view as PDF&#8221; feature, enabling most documents to be viewed as a pdf file.</p>
<p>To achieve this, you need an external product, AdLib, that interfaces with R/KYV, takes the documents, and returns them as a pdf file to R/KYV.  All great in theory.  In practice, however, many users have problems keeping AdLib stable.</p>
<p>If you are one of those users, or if you weren&#8217;t aware that R/KYV had the capacity to generate pdf&#8217;s, then we have a solution, Obsilon PDFLite (or jokingly known in the office as ObLib).  It runs in a VMWare image, so it&#8217;s very easy to install and is not affected by machine configuration.  It is a direct plug-in for AdLib, so requires no configuration changes.</p>
<p>We can even arrange for a limited page trial.</p>
]]></content:encoded>
			<wfw:commentRss>http://rkyvuser.com/?feed=rss2&amp;p=50</wfw:commentRss>
		</item>
		<item>
		<title>BlackBerry support</title>
		<link>http://rkyvuser.com/?p=48</link>
		<comments>http://rkyvuser.com/?p=48#comments</comments>
		<pubDate>Mon, 22 Jun 2009 16:50:09 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[New Releases]]></category>

		<category><![CDATA[Blackberry]]></category>

		<guid isPermaLink="false">http://rkyvuser.com/?p=48</guid>
		<description><![CDATA[I&#8217;m pleased to announce the release of our VSO reader for BlackBerry.  Many of you have complained about the fact that someone will send you an e-mail from R/KYV with a .vso link in it, and it can&#8217;t be opened on the BlackBerry.  Well, until now&#8230;
For more details, drop me a line at [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m pleased to announce the release of our VSO reader for BlackBerry.  Many of you have complained about the fact that someone will send you an e-mail from R/KYV with a .vso link in it, and it can&#8217;t be opened on the BlackBerry.  Well, until now&#8230;</p>
<p>For more details, drop me a line at nigel (at) docusite.co.uk.  Soon, we will have details of a full-featured BlackBerry client, allowing searching on the move</p>
]]></content:encoded>
			<wfw:commentRss>http://rkyvuser.com/?feed=rss2&amp;p=48</wfw:commentRss>
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